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Portal Construction Product List

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122. Construction of Agency Portal

The agency does not operate on "distribution." We will integrate projects, materials, prices, and applications into a portal to create a reproducible system for agency sales.

The reason sales are not increasing despite having a network of agents is that the agents do not have the "movable information and procedures." They do not receive the latest materials, prices and conditions are unclear, the handover of inquiries is chaotic, and applications are personalized through email. As these frictions accumulate, agents lower their priorities, and opportunities get buried. In this service, we will build an agent portal that consolidates necessary information, procedures, communications, and project management in one place for agents. It is not just a membership site, but rather a **"pathway where projects are created, processed, and sales increase,"** designed with authority, document database, application flow, notifications, history, and KPIs. ■ Provided Content (3 Points) 1. Construction of the agent portal (members, authority, documents, notifications) 2. Business flow design (applications, project registration, estimate requests, support) 3. Operation/headquarters collaboration design (approvals, version management, logs, KPIs) Deliverables: Complete agent portal (site + management + operational design) *First, please tell us the "actions you want agents to take (project registration/estimate requests/document distribution/applications)." We will narrow down the functions and build it as quickly as possible.*

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123. Building a Customer Support Portal

Transforming inquiry responses from "human-dependent" to "system-based." We will build a support portal that allows customers to resolve issues on their own and connect quickly only when necessary.

The main factor causing the support to become strained is the lack of a space where issues can be resolved before inquiries arise. Repeated questions, incomplete information, inability to track response history, and a decline in quality due to changes in personnel all contribute to this. If this continues, both customer satisfaction and retention rates will decrease. In this service, we will build a customer support portal that integrates FAQs, manuals, incident information, applications, and ticket management. It is not just a simple FAQ site; it is designed to reduce the number of inquiries and the labor involved in responses while improving response quality through the process of **"self-resolution → information collection → ticket creation → progress visualization → recurrence prevention."** ■ Provided Content (3 points) 1. Support portal construction (members, permissions, FAQ/Docs, announcements) 2. Ticket/application flow design (information collection, classification, SLA) 3. Operation and improvement design (knowledge management, logs, KPIs, continuous improvement) Deliverables: Complete customer support portal (site + management + operational design) *First, please tell us the "top 10 inquiries you want to reduce" and the "categories of support (incident/operation/billing/contract)." We will start with the process design.*

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124. Recruitment Portal Development

Hiring is not about "recruitment" but rather about "the experience of being chosen." We integrate information, applications, selection, and communication through a portal to balance the number of applications with the quality of hires.

Now that hiring has become difficult, the reasons candidates withdraw are "lack of information" and "anxiety after applying." Even when posted on job boards, the information doesn't resonate, candidates drop out due to lengthy application forms, communication before interviews is slow, and candidates withdraw because they are unsure of their application status. If this is left unaddressed, the candidate pool will not grow, and the acceptance rate of job offers will decline. Our service will build an integrated hiring portal that encompasses understanding the company (job types/culture/evaluation/career), application, selection, communication, and schedule adjustments. It is designed not just as a simple hiring site, but as **"an easy-to-apply pathway," "operations that prevent withdrawals," and "a system that is easy for the hiring side to manage."** ■ Provided Content (3 Points) 1. Construction of a hiring portal (job postings, applications, my page, notifications) 2. Design of application pathways/selection flow (reducing dropouts, schedule adjustments, progress tracking) 3. Operations and integration design (ATS/calendar, templates, KPIs) Deliverables: Complete hiring portal (site + management + operational design) *First, please tell us the "job types you want to hire for" and the "current flow from application to job offer." We will design based on the points of withdrawal in reverse.

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